Customer Services

Author:

Beatrice DorriesSystems Division Manager

Summary:

The Customer Service Section is responsible all aspects of metering, water and sewer system connections and permits, and utility billing support.

Last Updated:

10/14/2013

The Customer Service Section is responsible for all aspects of metering, water and sewer system connections and permits, and utility billing support. This section is comprised of three groups: Field Customer Services, Meter Services and Utility Rates Services.

 

  • Field Customer Services
    Field Customer Services is dedicated to providing accuracy, timeliness, assistance, and excellent customer service with all metering needs and field inquires.
  • Meter Services
    The Meter Services group is responsible for meter reading, automated meter reading (AMR) applications, construction roving meter reading, and backflow device installations.
  • Utility Rates Services
    The Utility Rates Department is your one place for information which you will need in order to obtain water utility rates and permits for your residential or commercial project.

Utilities StaffMeter reading equipmentWater meter installed beneath ground.

For More Information

If you have any questions or would like more information, please contact the City of Yuma Utilities Department.

Recent News

 
"People of Yuma" by Alex Tanguay Wins United For Yuma Video Contest

United for Yuma announced Alex Tanguay's video "People of Yuma" as the first place winner in the Show Us Your Yuma video contest at a press conference in the Council Chambers of City Hall, at 9:30 a.m. on December 18. Continued... 12/18/2014

Fire House Facts & Tips on Reporting Suspicious Behavior

From Sunday December 7, 2014 through Saturday December 13, 2014, the Yuma Fire Department responded to 247 emergency calls for service. Continued... 12/17/2014

City Council Agenda Preview, Dec. 17
City Council Agenda Preview, Dec. 17

The Yuma City Council will consider an ordinance that would amend sections of the Yuma City Code and adopt by reference the 2012 National Fire Protection Association 1 Fire Code during Wednesday's City Council meeting at 5:30 p.m. Continued... 12/17/2014

City Hall Closure And Pickup Schedule For Holiday Weeks

Yuma City Hall will be closed Thursday, Dec. 25 and Friday, Dec. 26, and Thursday, Jan. 1 and Friday, Jan. 2 during the winter holidays. Curbside recycling pickups will take place one day early on Thursday route. Continued... 12/16/2014

More Recent News...

Featured Items

 
Water Quality Report
Water Quality Report

This report presents important information on the City of Yuma's drinking water quality as well as discusses our local raw water supplies and our commitment and methods to turn these into drinking water you can trust, delivered to your tap everyday. Continued...

Fats, Oils And Grease Program
Fats, Oils And Grease Program

The Fats, Oils, and Grease (FOG) program is responsible for preventing the excessive introduction of fats, oils and greases into the sanitary sewer system and the wastewater treatment plants. Continued...

Laboratory Section
Laboratory Section

The Laboratory Section collects and analyzes a wide variety of samples of river water, well water, our drinking water, and our wastewater. Continued...

City logo as link back to home page