The Customer Service Section is responsible all aspects of metering, water and sewer system connections and permits, and utility billing support.
The Customer Service Section is responsible for all aspects of metering, water and sewer system connections and permits, and utility billing support. This section is comprised of three groups: Field Customer Services, Meter Services and Utility Rates Services.
- Field Customer Services
Field Customer Services is dedicated to providing accuracy, timeliness, assistance, and excellent customer service with all metering needs and field inquires.
- Meter Services
The Meter Services group is responsible for meter reading, automated meter reading (AMR) applications, construction roving meter reading, and backflow device installations.
- Utility Rates Services
The Utility Rates Department is your one place for information which you will need in order to obtain water utility rates and permits for your residential or commercial project.
For More Information
If you have any questions or would like more information, please contact the City of Yuma Utilities Department.
More Recent News...
- The Yuma Police Department Implements a New Automated Telephone Answering System
On Wednesday, September 3, 2014, the City of Yuma Police Department will implement a new automated telephone answering system for our non-emergency phone number, 928-373-4700. This service will be provided in English and Spanish. Continued... 08/28/2014
- City Recognizes Employee Excellence in Take Pride Awards
City of Yuma employees were recognized for providing exemplary customer service, workplace excellence, outstanding leadership, exceptional teamwork and above-the-call community involvement during the City's semi-annual Take Pride awards. Continued... 08/28/2014
- Fire House Facts and Tips on BBQ Grill Safety
Fire House Facts for Sunday August 17, 2014 through Saturday August 23, 2014 and Tips on BBQ Grill Safety. Continued... 08/27/2014
- City Hall Closing, Trash Pickups Altered Around Labor Day
Yuma City Hall will be closed Monday, September 1, for Labor Day. Continued... 08/25/2014
- Water Quality Report
This report presents important information on the City of Yuma's drinking water quality as well as discusses our local raw water supplies and our commitment and methods to turn these into drinking water you can trust, delivered to your tap everyday. Continued...
- Fats, Oils And Grease Program
The Fats, Oils, and Grease (FOG) program is responsible for preventing the excessive introduction of fats, oils and greases into the sanitary sewer system and the wastewater treatment plants. Continued...
- Laboratory Section
The Laboratory Section collects and analyzes a wide variety of samples of river water, well water, our drinking water, and our wastewater. Continued...