The Customer Service Section is responsible all aspects of metering, water and sewer system connections and permits, and utility billing support.
The Customer Service Section is responsible for all aspects of metering, water and sewer system connections and permits, and utility billing support. This section is comprised of three groups: Field Customer Services, Meter Services and Utility Rates Services.
- Field Customer Services
Field Customer Services is dedicated to providing accuracy, timeliness, assistance, and excellent customer service with all metering needs and field inquires.
- Meter Services
The Meter Services group is responsible for meter reading, automated meter reading (AMR) applications, construction roving meter reading, and backflow device installations.
- Utility Rates Services
The Utility Rates Department is your one place for information which you will need in order to obtain water utility rates and permits for your residential or commercial project.
For More Information
If you have any questions or would like more information, please contact the City of Yuma Utilities Department.
Recent City News
More Recent City News...
- Aggravated Assault On Friday, March 7, 2014
On Friday, March 7, 2014 at about 2:50 p.m., 26 year old Iovany ALEGRE, a suspect driving a stolen Toyota Tundra truck was involved in a collision at the intersection of 24th Street and 4th Avenue. Continued... 03/10/2014
- Fatality Collision at 16th Street and Gateway
Preliminary investigation has revealed a green Harley-Davidson motorcycle driven by Wayne Helms, 65 years of age, from Washington was traveling westbound in the 1900 block of W. 16th Street. Helms slowed down to turn right onto Gate Way. Continued... 03/07/2014
- Sex Offender Notification: George Oranday
The Yuma Police Department is releasing the following information pursuant to A.R.S. 13-3825, the Community Notification on Sex Offenders Law. The offender in this publication is living in Yuma, Arizona. Continued... 03/06/2014
- City of Yuma Road Report, March 6, 2014 UPDATED
This week's update of road construction projects: City/ADOT traffic signal replacements, 8th Street; Ave B, City of Yuma street maintenance, 24th Street (** Closure moved to March 13-15 ** ), Special events, and more. Continued... 03/06/2014
- Water Quality Report
This report presents important information on the City of Yuma’s drinking water quality as well as discusses our local raw water supplies and our commitment and methods to turn these into drinking water you can trust, delivered to your tap everyday. Continued...
- Fats, Oils And Grease Program
The Fats, Oils, and Grease (FOG) program is responsible for preventing the excessive introduction of fats, oils and greases into the sanitary sewer system and the wastewater treatment plants. Continued...
- Laboratory Section
The Laboratory Section collects and analyzes a wide variety of samples of river water, well water, our drinking water, and our wastewater. Continued...