Customer Services

Author:

Beatrice DorriesSystems Division Manager

Summary:

The Customer Service Section is responsible all aspects of metering, water and sewer system connections and permits, and utility billing support.

Last Updated:

10/14/2013

The Customer Service Section is responsible for all aspects of metering, water and sewer system connections and permits, and utility billing support. This section is comprised of three groups: Field Customer Services, Meter Services and Utility Rates Services.

 

  • Field Customer Services
    Field Customer Services is dedicated to providing accuracy, timeliness, assistance, and excellent customer service with all metering needs and field inquires.
  • Meter Services
    The Meter Services group is responsible for meter reading, automated meter reading (AMR) applications, construction roving meter reading, and backflow device installations.
  • Utility Rates Services
    The Utility Rates Department is your one place for information which you will need in order to obtain water utility rates and permits for your residential or commercial project.

Utilities StaffMeter reading equipmentWater meter installed beneath ground.

For More Information

If you have any questions or would like more information, please contact the City of Yuma Utilities Department.

Recent News

 
Back to School Rodeo Set for 8 am to Noon Saturday, July 25

The City of Yuma and a variety of community sponsors will host the fourth annual Back to School Rodeo from 8 a.m. to noon Saturday, July 25, at the Yuma Civic Center, located at 1440 W. Desert Hills Drive. Continued... 07/23/2015

Fire House Facts and Monsoon Awareness

From Sunday July 12, 2015 through Saturday July 18, 2015, the Yuma Fire Department responded to 211 emergency calls for service. Continued... 07/22/2015

City, Mexican Consulate to host Fiestas Patrias on Sept. 12

The City of Yuma and the Consulate of Mexico in Yuma will host a Fiestas Patrias celebration on Saturday, Sept.12, at Desert Sun Stadium. The free event invites all in the region to commemorate Mexico's declaration of independence from Spain. Continued... 07/21/2015

More Write-In Candidates Join Field; Voter Registration Deadline Looms
More Write-In Candidates Join Field; Voter Registration Deadline Looms

The deadline to register to vote in the City of Yuma primary election is fast approaching. And with four declared write-in candidates filing by today's deadline, voters will have additional choices. Continued... 07/16/2015

More Recent News...

Featured Items

 
Water Quality Report
Water Quality Report

This report presents important information on the City of Yuma's drinking water quality as well as discusses our local raw water supplies and our commitment and methods to turn these into drinking water you can trust, delivered to your tap everyday. Continued...

Fats, Oils And Grease Program
Fats, Oils And Grease Program

The Fats, Oils, and Grease (FOG) program is responsible for preventing the excessive introduction of fats, oils and greases into the sanitary sewer system and the wastewater treatment plants. Continued...

Laboratory Section
Laboratory Section

The Laboratory Section collects and analyzes a wide variety of samples of river water, well water, our drinking water, and our wastewater. Continued...

City logo as link back to home page