The Customer Service Section is responsible all aspects of metering, water and sewer system connections and permits, and utility billing support.
The Customer Service Section is responsible for all aspects of metering, water and sewer system connections and permits, and utility billing support. This section is comprised of three groups: Field Customer Services, Meter Services and Utility Rates Services.
- Field Customer Services
Field Customer Services is dedicated to providing accuracy, timeliness, assistance, and excellent customer service with all metering needs and field inquires.
- Meter Services
The Meter Services group is responsible for meter reading, automated meter reading (AMR) applications, construction roving meter reading, and backflow device installations.
- Utility Rates Services
The Utility Rates Department is your one place for information which you will need in order to obtain water utility rates and permits for your residential or commercial project.
For More Information
If you have any questions or would like more information, please contact the City of Yuma Utilities Department.
More Recent News...
- City of Yuma Road Report for October 23, 2014
This week's update of road construction projects: Fall Fog Seal; Catalina Drive Reconstruction; 16th Street, Sunridge Drive; 16th Street, eastbound approach to Pacific; 16th Street, eastbound approach to Avenue C; and much more. Continued... 10/23/2014
- Paint-A-Thon Still Welcoming Volunteers This Saturday
There's already a team for every house to be painted, but individual volunteers are still encouraged to take part in the 2014 Rock & Roll Paint-A-Thon, the City's annual National Make A Difference Day project. Continued... 10/22/2014
- Fire House Facts and Tips on Traffic Safety
Fire House Facts for Sunday October 12, 2014 through Saturday October 18, 2014 and Tips on Traffic Safety. Continued... 10/22/2014
- 50-Year Time Capsule Ceremony Will Introduce New Park To Yuma
The City's 50-year time capsule will be buried 1 p.m. Saturday, Oct. 25. Themed "Imagine Yuma 2064," the capsule burial will be held at and during the official opening of the new Yuma Valley Park, located on 24th Street. Continued... 10/21/2014
- Water Quality Report
This report presents important information on the City of Yuma's drinking water quality as well as discusses our local raw water supplies and our commitment and methods to turn these into drinking water you can trust, delivered to your tap everyday. Continued...
- Fats, Oils And Grease Program
The Fats, Oils, and Grease (FOG) program is responsible for preventing the excessive introduction of fats, oils and greases into the sanitary sewer system and the wastewater treatment plants. Continued...
- Laboratory Section
The Laboratory Section collects and analyzes a wide variety of samples of river water, well water, our drinking water, and our wastewater. Continued...