The Customer Service Section is responsible all aspects of metering, water and sewer system connections and permits, and utility billing support.
The Customer Service Section is responsible for all aspects of metering, water and sewer system connections and permits, and utility billing support. This section is comprised of three groups: Field Customer Services, Meter Services and Utility Rates Services.
- Field Customer Services
Field Customer Services is dedicated to providing accuracy, timeliness, assistance, and excellent customer service with all metering needs and field inquires.
- Meter Services
The Meter Services group is responsible for meter reading, automated meter reading (AMR) applications, construction roving meter reading, and backflow device installations.
- Utility Rates Services
The Utility Rates Department is your one place for information which you will need in order to obtain water utility rates and permits for your residential or commercial project.
For More Information
If you have any questions or would like more information, please contact the City of Yuma Utilities Department.
More Recent News...
- City of Yuma Road Report for July 25, 2014
This week's update of road construction projects: 8th Street, Orange to 6th Avenues – APS; 40th Street and Avenue 4E Intersection; 21st Street, between 3rd and 4th Avenues; Avenue A, 24th Street – YRMC; South Frontage Road – ADOT; and more. Continued... 07/25/2014
- Fire House Facts and Tips on Water Safety
Fire House Facts for Sunday July 13, 2014 through Saturday July 19, 2014 and Tips on Water Safety. Continued... 07/23/2014
- CIP News: Main Street Water Treatment Plant
A 2000KW diesel generator and accompanying 4,000 gallon double wall diesel fuel tank were recently installed at the Main Street Water Treatment Facility. With a full tank, this new generator has the ability to run the facility for up to 3 days. Continued... 07/18/2014
- City of Yuma Road Report for July 17, 2014
This week's update of road construction projects: 40th Street and Avenue 4E intersection four-way stop; Repair work scheduled on 24th Street, between 3rd and 4th Avenues; Traffic change near Avenue A and 24th Street; Avenue A, 24th Street - YRMC; and more Continued... 07/17/2014
- Water Quality Report
This report presents important information on the City of Yuma's drinking water quality as well as discusses our local raw water supplies and our commitment and methods to turn these into drinking water you can trust, delivered to your tap everyday. Continued...
- Fats, Oils And Grease Program
The Fats, Oils, and Grease (FOG) program is responsible for preventing the excessive introduction of fats, oils and greases into the sanitary sewer system and the wastewater treatment plants. Continued...
- Laboratory Section
The Laboratory Section collects and analyzes a wide variety of samples of river water, well water, our drinking water, and our wastewater. Continued...