Customer Service Skills
Author:
Kay Eldridge
Training & Development Program Manager
Administration
Summary:
City of Yuma employees are ready to provide the best customer service in Yuma
Last Updated:
1/2/2008
City of Yuma employees are ready to provide the Best Customer Service in Yuma - and undergo multiple classes in customer service throughout their employment. From the introduction of the Customer Service Philosophy in New Employee Orientation, through sessions on on-verbal communication, communication styles, how to deal with angry customers, and working with internal customers, trainings are developed to re-define how staff work with both our internal and external customers.
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